How do I Log in?

This article describes how to log into the platform.

1. Go to http://au.app.io.insure

2. Enter your e-mail and password

3. Press Login.

4. More information

If you are experiencing difficulties logging in, please make sure your password was entered correctly, and that your Caps Lock (and/or Num Lock on some laptop or portable keyboards) is in the expected state. 

4.1 - Password visibility toggle:

You can make your password visible with the eye icon toggle at the end of the password field upon entering it. Please ensure discretion upon the use of this feature.

4.2 - Forgot Password

Should the above not resolve your login issue, please follow the below steps to reset your password:

To reset your password:

1. Either go to https://au.app.io.insure/auth/forgot-password or click "Forgot Password?"
2. Enter the e-mail address used to create your account
3. Check your e-mail account for a reset link.

For more information, see How do I reset my password?